Terms & Conditions
Legal statement: Any information given by me during your session, is true as I perceive it, at the date and time of your appointment. Every effort will be made by me to maintain the high standards of accuracy within my work and all information is confidential. No recording is made or retained by me, and should you wish to record your session, you are welcome to do so for your own personal records. By booking and paying in advance for your session you accept that psychic abilities utilised and demonstrated in clairvoyance, clairaudience, clairsentience, mediumship and healing are always experimental and specific results can not be guaranteed.
If you cancel before the appointed time you will be offered another date at no extra cost.
It is sometimes unavoidable due to sickness, work commitments or other unavoidable incidents that you cannot keep your appointment. If you fail to keep a booked appointment, and do not contact me either by telephone or email within 1 hour of your booked session to inform me that you are not able to keep the appointment then a refund will not be offered.
If I have to cancel your session for any reason a new booking will be offered at no extra cost. If no suitable date is mutually agreeable, then a full refund will be given.
It is very rare that I am not able to connect for a client, although clients sometimes ask me, what if you can't get anything? If I feel, for any reason, that a reading is not 'working' I may cut short your session and offer you another appointment at no extra cost.
STATUTORY INSTRUMENTS 2008 NO. 1277
Consumer Protection from Unfair Trading Regulations 2008
Under the above legislation we are obliged to advise that: all demonstrations & private readings must be viewed as for "entertainment purposes" only and as a form of "scientific experiment" and therefore results cannot be guaranteed.
You must be of sound mind and not vulnerable either emotionally or mentally.
You must understand that any person giving a message or conducting a private sitting is expressing their own views and opinions.
You must only attend services or seek a private sitting of your own accord and must not be coerced in any way to take part.
You must understand that any advice given or inferred at any time is open to interpretation, and as such, anything said, which you may act upon is purely your own decision.
Those under 18 must have the permission of a parent or guardian to attend a service or book a private reading and to receive messages.
The person giving you a private sitting will explain what is to take place and ensure that you both fully understand and accept the explanation.
Information Collected on this website
We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.
We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number, fax number and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website. We will not store your financial information.
We use the information collected primarily to process the task for which you visited the website. Data collected in the UK is held in accordance with the Data Protection Act. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.
Your Internet browser has the in-built facility for storing small files - "cookies" - that hold information which allows a website to recognise your account. Our website takes advantage of this facility to enhance your experience. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired.
We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete the transaction - e.g. when arranging for a courier company to deliver goods that you have ordered. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.
We may from time to time provide information of a general nature to third parties - for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.
Changes to this Policy